Reviews For Sport Clips Haircuts of Southshore Shops

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5 rating

Great haircuts and a great experience!

Reply from Sport Clips Haircuts of Southshore Shops:
Thank you, John, for your kind review. We are so glad to hear that you had a great haircut experience with us. We look forward to your next visit and hope to become one of your favorites. It was a pleasure serving you.

1 rating

Absolute waste of time. I checked in online, got an estimated wait time of 30 minutes; I left about 15 minutes prior to my recommended arrival time. I arrived early, and got physically checked in. I saw my name on the board as "On deck" but nobody called me down. I was then told the wait time would be 1 hour and 58 minutes. That's almost a 2 hour wait! There were two other clients: one getting their haircut, and one waiting. There were four employees, and only one was busy. So, the three other employees were just standing there doing nothing. I was having a bad day prior to this incident, and this made it worse. I'm never returning to this location again. I've been here on two occasions where a stylist has expressed attitude to me without saying anything, and it's made me uncomfortable. The last few I've had here weren't very bad, but this most recent visit made me decide I'm never coming here again.

Reply from Sport Clips Haircuts of Southshore Shops:
Kasey, Thank you so much for bringing this to our attention so that we can address the issue. We sincerely apologize for the experience that you had as we always strive for client satisfaction. We hope that you will decide to give us another try in the future. Again, we apologize for the inconvenience.

1 rating

If I could give you less than one I would give you zero The manager was rude this place is ridiculous. I would never go there based on customer service alone

Rated 3.9 out of 5.0 based on 17 Client reviews

5
John T. | August 24, 2021 Haircut

"Great haircuts and a great experience!"

1
Kasey M. | August 23, 2021 Overall Experience

"Absolute waste of time. I checked in online, got an estimated wait time of 30 minutes; I left about "

1
Jordan S. | May 18, 2020 Overall Experience

"If I could give you less than one I would give you zero The manager was rude this place is ridiculou"

1
Barrie Carter. | October 22, 2019 Haircut

"If I check in online and arrive at the time assigned why is it a 15 min wait when I arrive. Isn’t it"

1
Brad T. | April 12, 2019 Haircut

"Terrible! Rushed, did not listen to what was asked for. Hair is choppy, missed areas with the clippe"

5
Darin S. | December 20, 2018 Stylist

"Jenna is always on point. Very thorough and very informative about their products. "

5
Bryant W. | August 17, 2018 Stylist

"Quick, well done haircut. I definitely recommend Laurie!"

5
Ricky P. | April 18, 2018 Stylist

"Jenna and Mello rock!"

5
Chad J. | November 30, 2017 Stylist

"Jenna gave me a great haircut. I am so glad I got the MVP.. The hot towel was nice. I will be back "

5
Katie M. | November 1, 2017 Overall Experience

"I love it here... Everyone is so nice and very knowledgeable on products"